Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.Īnd use the Add Text button to include the report in your reply. While in your current account download and run Etrecheck. If it works then there's definitely something in your account that's the problem. Create a test admin account and try it there. The fact that it works in the Guest account and not in your account points at something in your account that is the culprit. NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. Boot into Safe Mode and see if you can use ON1 in Photos from there.
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